Frequently Asked Questions
What skin types are TheSOURCErn products appropriate for?
We do not formulate to specific skin types. All people, all skin types can use these products. Please check the ingredient listings if you have specific allergies, try a patch test, and, as always, consult your doctor before using our products if you have any major concerns.
Where can I find ingredient listings?
Full ingredient listings are available on the individual product pages, under “Ingredients.” Where possible, we have included derived-from details. If you have a question about an ingredient, email us at team@thesourcern.com. We will answer your question with 24-48 hours. When you receive the product, you will also find a full ingredient list on the outer box or bottle.
Where do you ship?
We ship to all 50 states in the U.S. and Puerto Rico. COMING SOON: We will also be shipping internationally to Canada, the United Kingdom, and Australia.
How long will it take for me to receive my order?
Once you place your order, it will take 1-2 business days to process. Orders placed after 12PM Eastern Standard Time (EST) will begin processing the next business day. For further information regarding cost of shipping and transit time, please see below under shipping.
Do you sell gift cards or gift certificates?
Yes, we do offer electronic gift cards. A personal message to the recipient can be included with the gift card at checkout. To purchase one, please visit our Gift Card page.